亚马逊卖家账号被黑追寻③：出售权、账号领回模板攻略

自从跨境网发布相关追踪报道以来，组成的应对群里涌入了许多受害卖家言传身教。不过好消息是有卖家称现已成功领回了账号，并从头获得了店肆出售权。

一名从事汽配和野外电子的卖家向跨境网泄漏到，现在他现已申请回账户，但仍旧没有店肆出售权。据他介绍，4月27号亚马逊向其打款，然后4月28号就收到邮件称其的帐号或许会被走漏，所以该卖家赶忙修正暗码，却发现此刻银行账户现已被篡改了，本来2.8万美金也被歹意置换成2.5万欧元转到了一个叫斯诺克伐克的国家。

“在发现银行账户被黑后，我第一时间就向亚马逊反映了当时的状况，几天之后亚马逊封闭了我的账户，在后续与亚马逊邮件指示联络的进程我成功地解开账户，而店肆的出售权却没了。”

在与卖家的交流中，他痛苦地提到：“帐户被封、丢掉出售权，对我是灾难性的冲击”。截止现在他屡次联络渠道绩效均无正面回复，已丢掉2.82万美金现金，他表明钱没了还能够再赚，而出售权的丢掉让他均匀每天3000刀的出售额和超越50万人民币库存惨遭封杀，经济丢掉巨大。

（截图:卖家被封闭账号的邮件告诉）

另一位做时髦配件的卖家虽然他也遭受到了相同的问题，不过该卖家现已成功找回了账号和出售权。

“和其他卖家相同，我也是在不断地联络绩效团队和账户司理。值得留意的是，假如卖家有自己的账户司理能够恳求账户司理发送内部邮件，那么绩效团队在处理的时分或许会缩短中心不必要环节，卖家需求做的是写清楚自己阅历的来龙去脉和账户现在的材料状况。”他说。

（截图：账号康复告诉的邮件）

一起，该卖家还主张其他受害卖家点击亚马逊后台的申述按钮。“可是必定不要盲目点击，该申述按钮的运用时机只要一次，卖家朋友们应该好好掌握。”

此外，该卖家也从本身成功申述的视点动身，向卖家朋友共享如下的邮件申述书，助力于部分相同遭受账号被黑的卖家及时找回账号和店肆出售权，需求留意的是，卖家需求依据本身店肆的实际状况做文字上的纤细调整。

Hi dear seller performance，

We are sorry to trouble you again,Our seller account was hacked, my account email was changed by hacker,now we could not log into our seller account and our Amazon.com selling privileges have been removed.

Our own seller account email is:

the hacker changed it to a unknown email: (maybe is be change to this email because we have receive email from this email ：that sent from amazon，we think maybe this is the hackers email: ,but we are not sure if the hacker change our email to this email address,you could check it as follow picture show )

And also our bank account was changed by hacker on April 25, 2017

our payment bank account number is:

the hacker changed it to a unknown Payment bank account which ends in 434 which resulted in the money from April 15th, 2017 to April 29th, 2017 is being transfered to the hackers bank account.

Below is the Amazon payment information:

Hope Amazon can help us freeze the payment transfered to the hackers bank account.

Below is the information of our seller account

Register:······

Register company: ······

Address: ······

Account email: ······

Payment account: ······

Credit card: ······

Contact phone:

Hope Amazon can help us freeze the payment transfered to the hackers bank account. This account is very important for us and please give us advice and help us recover our selling privileges as soon as possible,thanks

Thanks very much.

May 12th，2017