亚马逊售后邮件模板

　　亚马逊卖家发货抵达时刻

　　先填单,漏发货后向客人解说

　　客户问询货品的trackingnumber的回信

　　约请顾客成为老客户群邮件

　　买家不知道怎么运用产品的回信

　　给买家补发自发货售后件的告诉

　　客户订货多个产品，卖家发邮件承认产品订单

　　卖家发错地址

　　亚马逊卖家发货抵达时刻

　　▼

　　Dear___,

　　Thankyousomuchforyourgreatsupportonus.

　　Usuallyittakesabout7-12daysfortheitemtoreachyou.

　　Anyquestion,feelfreetocontactusandwewillreachyouatthesoonest.

　　Bestregards

　　先填单,漏发货后向客人解说

　　▼

　　Dear___,

　　Thankyousomuchforyourgreatsupportandsorryforkeepingyouwaiting.

　　Wecheckedthetrackinginformationfoundthereisnoupdateinformationasyousaid.

　　Wewillcontactthepostofficetofindouttheproblem.

　　Wewonderwouldyoustillwanttheitem,ifyes,informusthesizeandwewillresendyouasap.

　　Ifnot,wewillmakeyouthefullrefund.

　　Waitingforyourreply.

　　Anyinconveniencehopeyourkindunderstanding.

　　Bestregards

　　客户问询货品的trackingnumber的回信

　　▼

　　Dear————,

　　Thankyouforcontactingusregardingyourinquiry.

　　Ordersareshippedwithintwodaysaftertheyareplaced.Usually,weareabletoshipordersthenextday.WeekendordersareshippedonthefollowingMonday.Pleaseallow3-7businessdaysaftershipmentfordelivery.YouwillreceiveashippingconfirmationemailfromAmazonwhentheshippinginformationhasbeenuploaded.

　　Yourpatienceandunderstandingaregreatlyappreciated.Ifyouhaveanyotherquestionsorconcerns,feelfreetocontactus.

　　Bestregards

　　约请顾客成为老客户群邮件

　　▼

　　Dear_______,

　　Thanksforyourkindlysupportfor店肆名.

　　Toexpressourgrateful,wewanttoinviteyoujoininour“VIPteam(自己取名)”

　　OurVIPteammember(自己取名)canexperienceournewproductinadvanceandenjoydiscount.

　　JustcontactuswithorderIDbycontactingouremailonattachment.(把邮箱放在附件上)

　　Wearewaitingforyouremail.

　　Haveagoodtime.

　　Bestregards,

　　买家不知道怎么运用产品的回信

　　▼

　　Dear————,

　　Thankyouforcontactingusregardingyourinquiry.

　　WearereallygratefulwithyourquestionThuswecanrealizeourshortageofproductlisting.

　　Wewillupdateourlistingtoperfectourproductinformation.

　　Thereisthelatestinstructionofourproduct.Pleasechecktheattachmentforyourreference.

　　Ifyoustillhaveanyquestion,pleasebefreetocontactwithus.

　　WewilldoourbesttohelpyouASAP.

　　Bestregards,

　　给买家补发自发货售后件的告诉

　　▼

　　Dear————,

　　Hopeyouarefineanddoingwell.

　　Wehavealreadyarrangethereplacementtoyouforyourreference.

　　(产品详细参数)

　　Thetrackingnumberis_______________,pleaseclicktheattachmenttogetmoredetail.

　　Itwilltake7-10daytoarriveyourcitybecauseofthelongdistance.

　　Thanksforyourkindlyunderstandingandsupport.

　　Ifyoustillhaveanyquestion,pleasebefreetocontactwithus.

　　WewilldoourbesttohelpyouASAP.

　　Bestregards,

　　客户订货多个产品

　　卖家发邮件承认产品订单

　　▼

　　Dear——，

　　Thankyousomuchforyourgreatsupportonus.

　　Wehavereceivedyourorderof“XXXXXX”.

　　Wewillworkonyourorderasap,wejustwanttoconfirmtheamountofthecompass,didyouorder10(数量)pcs?

　　产品参数——————————————————

　　Ifnothingiswrong,wewillshipthemasap.

　　BestRegards

　　Seller’sname

　　卖家发错地址

　　▼

　　Dear____，

　　Thankyousomuchforyourgreatsupportonus.

　　Whatabigmistakewemade!

　　Sorry,butwillyoustillwanttheitems?Ifyes,wewillresendyouimmediatelyandmakeyouapartialrefund,ifnot,wewillmakeyouthefullrefund.

　　Waitingforyourreplyandhopeyourkindunderstanding.

　　BestRegards

　　Seller’sname