买家了解物件关键点的问题

1、买家了解物件关键点的问题

(1）有关规格

示例：一位英国买家对你说她平常穿US8码的长袖连衣裙，想、资询从你这她应当买哪一个码数，你回应她M号比较合适。

问题：

Hello，seller,IwearUSsize8,couldyougivemesomeadviceonwhichsizeIshouldbuyfromyou?

回答：

Hello,dearcustomer,sizeMofthisdresswillfityouprettywell.Pleasefeelfreetocontactusifyouhaveanyotherquestions.Thanks!

(2）有关合并运费

示例：

当买家一次性选购多份产品时，很有可能会向你明确提出合并运费的规定，你能根据改动并推送电子发票（invoice）的方式，对买家选购的多个产品只收一次运费。在电子发票发送成功后，立即告之买家运费巳合并，让买家立即根据电子发票开展付款。

问题：

Hello,seller,cantheshippingfeebepaidtogetherasI’veboughtseveralitemsfromyou?

Please.sendmejustinonepackage,thanks!

回答：

Hello,dearcustomer,thanksforyourbusiness!

Wehavecombinedtheshippingalreadyandonlychargeyoutheshippingfeeonce.YoucanchecktheinvoiceI’vejustsenttoyouandplease.makethepaymentthroughtheinvoicedirectly.Pleasefeelfreetocontactusifyouhaveanyotherquestions.Thanks!

3、进口关税问题

问题：

ArethereanyimporttaxesorcustomschargesthatIneedtobeawareofifIpurchasethisandhaveitshippedtoLouisianaintheUnitedStates?

回答：

Thankyouforyourinquiry.Iunderstandthatyouareworryingaboutanypossibleextraexpenseforthisitem.Accordingtopastexperience,itdidnotinvolveanyextraexpenseatbuy­ersideforsimilarsmallorlowcostitems.Pleasedonotworryaboutittoomuch.

However,insomeindividualcases,buyermightneedtotakesomeimporttaxesorcustomschargesinimportcountries.Astospecificrates,pleaseconsultyourlocalcustomoffice.Appreciateforyourunderstanding.

YoursSincerely,

SellerNameorID

4、有关很多订单信息询价采购

问题：

Hello,Iwanttoorder××××piecesforthisitem,howabouttheprice?

回答：

Dearbuyer,

Thanksforyourinquiry.Wecherishthischancetodobusinesswithyouverymuch.Theorderofasinglesampleproductcosts$××××USDwithshippingfeesincluded.Ifyouorder×××piecesinoneorder,wecanofferyouthebulkpriceof××××USO/piecewithfreeshipping.Ilookforwardtoyourreply.Regards!

5、付款方式

问题：

Doyouacceptcheckorbanktransfer?IdonothaveaPayPalaccount.

回答：

Thankyouforyourinquiry.

Forthesakeofsimplifyingtheprocess,IsuggestthatyoupaythroughPayPal.Asyouknow,italwaystakesatleast2-3monthstoclearinternationalchecksothatthedealingandshippingtimewillcosttoomuchtime.

PayPalisafaster,easierandsaferpaymentmethod.Itiswidelyusedininternationalon­linebusiness.EvenifyoudonotwanttoregisteraPayPalaccount,youcanstilluseyourcreditcardtogothroughcheckoutprocesswithoutanyextrasteps.

Hopemyanswerishelpfultoyou.

YoursSincerely,

SellerNameorIDl

6、讨价还价

问题：

Hello,Icangive100dollars.IsitOK?

回答：

Thankyouforyourinterestinmyitem.

Wearesorryforthatwecan’tofferyouthatlowpriceyoubargained.Infactthepricelistedisveryreasonableandhasbeencarefullycalculatedandourprofitmarginisalreadyverylimited.

However,we’dliketoofferyousomediscountifyoupurchasemorethan5piecesinoneorder，×%discountwillbegiventoyou.

Pleaseletmeknowifyouhaveanyfurtherquestions.Thanks!YoursSincerely,

SellerNameorID